Frequently Asked Questions

BitTorrent DNA

Is BitTorrent DNA some kind of spyware, adware, malware or nagware? Why was it installed?

DNA was installed on your computer to support an application that you downloaded. DNA is distributed by a variety of content and software distributors.

DNA is NOT spyware
Spyware is software that covertly collects unauthorized information about your behavior.

DNA does not collect or report any personal information about you. The only times that DNA communicates with other computers are to trade pieces of files with other peers and to send operational accounting information to the BitTorrent servers. This accounting information is completely anonymous and allows our content publishing partners to track the popularity of their file downloads, just like hits on a web site. Your personal information is safe and is not visible to DNA, BitTorrent, Inc., or its partners.

DNA is NOT adware
Adware is a certain type of spyware which, in addition to collecting information about you, uses that information to show you targeted advertisements.

DNA will never show you ads.

DNA is NOT malware.
Malware is a generic term for viruses, worms, spyware, adware, or any sort of software that is installed covertly on your machine, interferes with the use of your computer, and is hard to detect and remove.

DNA is designed to make your file download experience better and to never interfere with the use of your computer. It is easily suspended or removed if you are not enjoying the faster, more reliable downloads that it provides.

DNA is NOT a computer virus.
The DNA program on your computer (DNA client software) is part of a content delivery service which uses a private and secure managed peer network to enable you to get higher quality content more quickly and reliably from content publishers whose content you consume.

DNA is NOT any kind of trojan, zombie or any other type of specialized computer virus or malware.
The DNA program on your computer (DNA client software) is part of a content delivery service which uses a private and secure managed peer network to enable you to get higher quality content more quickly and reliably from content publishers whose content you consume.

 

How much does DNA upload & download?

The DNA service only accelerates downloads that you initiate. While you are downloading a piece of DNA-accelerated content, your computer will trade fragments it has already received for fragments it has not yet got with other computers that are downloading the exact-same thing.

How does DNA effect my user experience?

Once you have DNA software installed, you will simply enjoy faster and more reliable access to higher quality content from content publishers and software distributors who are accelerating their content with DNA. Beyond this, DNA is incredibly unobtrusive and is carefully designed to avoid any negative impact on your use of other applications.

I uninstalled BitTorrent DNA from my control panel, but want to be able to use the BitTorrent client. Will that work?

Technically, BitTorrent DNA and the mainline BitTorrent consumer client are separate applications, so even if you uninstall BitTorrent DNA, you can still use the BitTorrent software client. However, it's important to note the overall benefit BitTorrent DNA provides you and the community of users. Many websites are using BitTorrent DNA to speed up your downloads by automatically connecting you to many sources of the same file.

During and after each download, your computer helps distribute what you download.

By giving and receiving in this way, your favorite websites operate more efficiently and provide a better and faster experience for everyone.

What is BitTorrent DNA?

BitTorrent DNA stands for BitTorrent Delivery Network Accelerator.

DNA is a content delivery service that uses a private and secure managed peer network to give you faster and more reliable access to your favorite websites and videos. DNA is faster because it delivers downloads to you from multiple, nearby sources in parallel. As you download (and for a limited time afterward), your network connection is used to deliver the content you download to others. Your connection is used only when it is idle; so, your internet performance is never slowed.

DNA powers faster and more reliable downloads of high quality content over the internet by retrieving each object piecemeal from multiple sources, including from the computers of others who have already downloaded it. This helps greatly in the delivery of both downloaded files (e.g. games or software updates) as well as in the delivery of streamed video or audio.

Must I install DNA to be able to get to DNA-accelerated content?

Yes - in order to enjoy the benefits of DNA-acceleration, you must install the DNA client software. If you suspended or uninstall the BitTorrent DNA client software, content downloads will no longer be accelerated. This could cause issues such as slow file downloads or poor quality video playback. Also, some content publishers may opt to require DNA in order to access premium content.

Who is using DNA acceleration? What sites?

The tiny DNA program is distributed along with content that has been DNA-accelerated by content publishers and software distributors. You installed DNA on your computer when you downloaded one of these pieces of content.

To find out more, there is a Windows Control Panel utility (see "Start>Settings>Control Panels>BTDNA") where you can see both how you acquired the software in the first place as well as customers from whom you have received content that was DNA-accelerated.

 

What's in it for me?

DNA powers faster and more reliable downloads of high quality content over the Internet—this means that by using DNA you will get better stuff quicker from content publishers and distributors who are accelerating their content delivery with DNA. This is a completely free service for end-users. It is completely secure and does not compromise your privacy in any way. Although DNA uses some of the available capacity of your Internet connection when you are not using it, it should have no adverse effects on your Internet experience.

Will I be charged for content uploaded by DNA?

Possibly, but not likely. Most ISPs provide unlimited access for a flat monthly fee. Some ISPs, however, charge according to your use. We recommend that you check your ISP's Terms of Service and, if your ISP meters use, that you uninstall DNA.

Why does DNA keep network connections open the whole time?

DNA will make use of computer quiet-time to forward pieces of files you have recently downloaded to others who are now trying to download the exact same thing. If the network is available, then DNA will maintain an open connection to enable this transfer to happen.

What sort of information does it collect about me?

DNA knows only enough information to be able to direct content delivery to your computer and to be able to manage the trading of fragments of files between your computer and the computers of other end users who have requested the same content. This information is only used in the course of managing the content delivery service itself. Information about content delivered is only available to the content publisher or distributor who made the content available in the first place.

How can I uninstall DNA?

You can easily uninstall DNA using the "Add or Remove Programs" utility in the control panel (see "Start>Settings>Control Panels>Add or Remove Programs"). This will completely remove the DNA program as well as the Control Panel utility. Once removed, you will no longer benefit from DNA content acceleration.

Will it kill my network connection?

No - DNA is carefully designed to have zero impact on the user experience beyond the positive benefits of faster and more reliable access to higher quality content. DNA is incredibly sensitive to any network activity not only initiated from your computer, but also from other computers sharing the same network connection. DNA will immediately stop using any network resources as soon as you or another user on the network start to use them for something else.

Why isn't there a system tray icon for DNA?

DNA is carefully designed to be completely unobtrusive - it is a delivery technology, not a user experience in itself. The user experience is entirely managed by the content publisher or distributor, and DNA does everything possible to disappear into the background.

How can I pause DNA?

In the Control Panel utility (see "Start>Settings>Control Panels>BTDNA"), you may start or stop DNA. After rebooting, however, DNA is automatically restarted.

Will DNA trigger my anti-virus, anti-spyware, or firewall defences? What should I do if it does?

Because DNA makes multiple incoming and outgoing connections as part of the file transfer process, it may be mistakenly flagged as a virus or spyware by your anti-virus software or firewall. To avoid this, follow your software's instructions for allowing the DNA client to continue and / or make an exception for it so it is not flagged in the future.

Why does DNA stay around even if I delete the download it came with originally?

DNA is a content delivery service which serves many different content publishers and distributors. You are at liberty to keep or delete it independent from whether you keep or delete the file or downloaded content with which you originally acquired the DNA client software.

The DNA program may be packaged into a download by one of our customers who is a content publisher or distributor. Every time it is delivered there is always a DNA End User License Agreement (EULA) which makes it clear that the software is being installed. DNA is never distributed and installed without explicit consent of the end user.

Does DNA safeguard my personal info?

DNA does not compromise your personal information. DNA has no awareness of or access to your private files - the only content a DNA program (client) has any knowledge of are DNA-accelerated files from content publishers and distributors that have been explicitly requested by an end user as well as addressing information to enable an end user to trade fragments of a DNA-accelerated file with others who are also downloading that same file.

Does DNA make it possible for others to access my files / content / info?

No - DNA has no way to access and knows nothing about any or your personal files, content or information. DNA knows only enough information to be able to direct content delivery to your computer and to be able to manage the trading of fragments of files between your computer and the computers of other end users who have requested the same content. This information is only used in the course of managing the content delivery service itself. Information about content delivered is only available to the content publisher or distributor who made the content available in the first place.

With what other computers does DNA communicate?

DNA communicates with other computers to trade pieces of files. DNA also communicates with BitTorrent trackers and servers to send operational accounting information and to inform your DNA client of other peers that are downloading the same files you download. This accounting information is completely anonymous and allows our content publishing partners to track the popularity of their file downloads, just like hits on a web site. DNA does not collect or report any personal information about you. Your personal information is safe and is not visible to DNA, BitTorrent, Inc., or its partners.

Will DNA interfere with my existing BitTorrent client?

DNA operates completely independently of any other BitTorrent clients or other file-sharing clients on your computer. DNA is designed to be nice to other applications on your network and will yield to other applications that need to use your network.

 

Will DNA slow down my computer?

DNA uses a very small amount of the processing power of your computer. It will not slow down your computer.