Date of last revision November 21, 2013.
What information does BitTorrent collect and how does BitTorrent use it?
How the BitTorrent Client Works
The BitTorrent Client is a software application on your machine that manages downloads. It downloads files quickly by trading pieces with other users who are also downloading (or have downloaded) the same content. Your use of the BitTorrent Client to download files will, in turn, enable other BitTorrent users (or users of other clients that communicate using the BitTorrent protocol, including clients that are unaffiliated with BitTorrent, Inc.) to download pieces of those files from you. Although your IP address is associated with your piece of the file, other users will not have access to any other personal information about you.
We do not track which files you transfer with the BitTorrent Client. Merely using the BitTorrent Client does not cause a record of which files you transfer to be kept by BitTorrent or BitTorrent on behalf of any third party.
Gathering and Use of Anonymous Information
Each time a visitor comes to one of our websites (including utorrent.com), we collect some limited information that your browser routinely makes available whenever you visit a website. We collect this data to improve the overall quality of the online experience, including product monitoring, product improvement, and targeted advertising. This information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser.
In addition to collecting these types of information, BitTorrent collects aggregate queries for internal reporting and targeted advertising. We also count, track, and aggregate the visitor's activity into our analysis of general traffic flows at our websites (e.g. tracking where traffic comes from, how traffic flows within the websites, etc.). To these ends, we may merge information about you into group data, which may then be shared on an aggregated basis with our advertisers; but BitTorrent will not disclose your individual identity or personal data without your permission.
In the event that you provide us with answers to voluntary survey questions, we may present this information to our advertisers and partners, in the form of grouped statistics compiled from our users’ answers to such questions.
We also aggregate some data from the BitTorrent Client regarding total traffic flows and content delivery performance as well as other data collected in the use of our products or services in order to understand usability and monitor network conditions and compare the performance of BitTorrent and HTTP protocols on the public internet. End users may opt out of providing this information using a Preferences setting.
Gathering and Use of Personally Identifiable Information
You may visit the bittorrent.com website and use the BitTorrent Client without any registration at all. However, from time to time, we may enable certain additional functionality whereby you will have to create a user account or for which you may input e-mail addresses into a feature of the BitTorrent Client (for example, in order to share with others a link to a file). When you register and create an account, we may require you to provide us your contact information including your name, address, phone number and e-mail address, and other demographic information (such as date of birth, gender, age and interests). Your user name and password will be used so you can securely access and maintain your account. We may also use e-mail addresses and other personally identifiable information from time to time in order to gather and provide to our members and visitors improved content and features.
Spyware and Adware
We oppose spyware and adware.
Spyware is software installed on your computer without your consent or control. It can record and transmit your Internet activity and other personal information or change your computer’s security settings. Adware is spyware that sends you unwanted pop-ups or spam. BitTorrent never uses these unwanted and harmful technologies.
How does BitTorrent protect customer information?
We implement a variety of security measures to ensure the security of your personal information on our systems. User personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.
Does BitTorrent use "cookies"?
Does BitTorrent disclose the information it collects from its visitors to outside parties?
BitTorrent does not currently sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide in any registration or use of the BitTorrent websites or the BitTorrent Client. This information is used to better understand visitors’ use of the features of the BitTorrent websites or the BitTorrent Client, to support related transactions made on or through the BitTorrent websites or the BitTorrent Client, and to better know our visitors and possibly tailor any specific features, promotions, or other notifications to them. However, this data in an aggregate form without any personally identifiable information may be provided to other parties for marketing, advertising, or other uses. Should you no longer wish to receive information from us, or should your information change, we have provided a way for you to correct, update or remove the personal data you gave us. You can do this simply by contacting us in any of the simple ways set forth below in the section entitled "How do you change the information we have for you?"
Finally, we may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of our assets or equity securities or upon any other corporate reorganization.
BitTorrent’s special note to parents.
In compliance with the 1998 Children's Online Privacy Protection Act (COPPA), bittorrent.com is a general audience website, and does not knowingly collect, nor will it ever knowingly retain, personally identifiable information from any visitor BitTorrent actually knows to be under thirteen years of age without the consent of that child's parent or legal guardian.
How do you change the information we have for you?
To update or modify the information that we have on file for you, if applicable, simply go to the BitTorrent forums, log in, go to the "Profile" section, then modify your details and settings as necessary.
Third party links and co-brand relationships.
In an attempt to provide increased value to our visitors, we may choose various third party web sites or services to link to, and frame within, the Sites or Services. We also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. However, even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through our site) may not be received by us. As such, we have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites. These linked sites are only for your convenience and you therefore access them at your own risk.
Notification of changes.
Questions? Contact us.
If you have any questions about our privacy practices, please do not hesitate to write to us at:
Privacy Matters c/o BitTorrent, Inc. 303 Second St. Suite S600 San Francisco, California 94107
End User License Agreements and Terms and Conditions.
Please also read any applicable End User License Agreements and/or Terms and Conditions that apply to individual BitTorrent applications and services.