Date of last revision July 8, 2019
- What information does BitTorrent collect and how does BitTorrent use it?
- Does BitTorrent use "cookies"?
- Does BitTorrent disclose the information it collects from its visitors/users to outside parties?
- How do you change your information and preferences?
- Third party links and co-brand relationships.
- Legal Basis For Processing Personal Information (EEA Visitors/Users Only)
- International Transfers.
- Data Retention (EEA Only)
- Your Data Protection Rights (EEA Visitors/Users Only)
- Notification of Changes.
- Questions? Contact us.
- End User License Agreements and Terms and Conditions.
What information does BitTorrent collect and how does BitTorrent use it?
Gathering and Use of Information About Your Browser and Device
When you come to one of our Sites (including utorrent.com) or use our Services or Software, we may collect some limited information that your device and browser routinely make available whenever you visit a website or interact with any online service. This information includes your Internet Protocol (IP) address, port number, Software version, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. It may also include your approximate location, your device and operating system type and data from sensors in your device like the accelerometer. With respect to our mobile torrent applications installed from the AppGallery on HUAWEI devices, note that HUAWEI Location Kit service only sends the location longitude and latitude to the apps but does not record the information.
We collect this data to improve the overall quality of the online experience, including product monitoring, product improvement, and targeted advertising. BitTorrent also uses such information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, conduct research, and provide anonymous reporting for internal and external clients.
In addition to collecting the above types of information, BitTorrent collects queries for internal reporting and targeted advertising. We also count, track, and aggregate the visitor's activity into our analysis of general traffic flows at our Sites (e.g. tracking where traffic comes from, how traffic flows within the websites, etc.). To these ends, we may merge information about you into group data, which may then be shared on an aggregated basis with our advertisers.
In the event that you provide us with answers to voluntary survey questions, we may present this information to our advertisers and partners, in the form of grouped statistics compiled from our users’ answers to such questions.
We also collect data from the Software regarding traffic flows and content delivery performance as well as other data collected in the use of our products or services in order to understand usability and monitor network conditions and compare the performance of the Software and HTTP protocols on the public internet.
Gathering and Use of Personal Information
You may visit the Sites and use the Software and many of the Services without any registration at all. However, from time to time, we may enable certain additional functionality or services whereby you will have to create a user account, and we may collect and process the following information about you:
information such as your name, address, phone number and e-mail address, and other demographic information (such as date of birth, gender, age, and interests) that you provide by completing forms on the Sites, including if you register as a user of the Services, subscribe to our mailing lists, upload or submit any material through the services, or request any information.
your log-in and password details in connection with the account sign-in process.
if you log-in using a third party social media account (such as a Facebook or Google account), we may collect basic account information about you from that social media provider (such as your name, address, phone number and e-mail address, and other demographic information, like your date of birth, gender, age and interests).
details of any requests or transactions made by you through the Service.
communications you send to us, for example to report a problem or to submit queries, concerns, or comments regarding the Service or its content.
information that you post to the Site in the form of comments or contributions to discussions.
We will use the personal information you provide to:
identify you when you sign-in to your account.
enable us to provide you with the Services or to carry out your instructions for example, to process payment information).
send you information we think you may find useful or which you have requested from us.
present projects to you when you use the Service which we believe will be of interest based on your geographic location and previous use of the Service.
administer your account with us.
enable us to contact you regarding any question you make through the Service.
analyze the use of the Service and the people visiting to improve our content and Services.
use for other purposes that we may disclose to you when we request your information.
Publishers of BitTorrent Bundles receive or have access to the e-mail addresses of users who sign up for such Publisher's mailing list through the Services.
We may also use e-mail addresses and other personal information from time to time in order to gather and provide to our members and visitors improved content and features.
How the BitTorrent Client Works
The BitTorrent Client is a software application on your machine that manages downloads. The BitTorrent Client downloads files quickly by trading pieces with other users who are also downloading (or have downloaded) the same content. Your use of the BitTorrent Client to download files will, in turn, enable other BitTorrent Client users (or users of other clients that communicate using the BitTorrent Client protocol, including clients that are unaffiliated with BitTorrent) to download pieces of those files from you. Although your IP address is associated with your piece of the file, other users will not have access to any other personal information about you.
We do not track which files you transfer with the BitTorrent Client. Merely using the BitTorrent Client does not cause a record of which files you transfer to be kept by BitTorrent or BitTorrent on behalf of any third party.
Does BitTorrent use "cookies"?
Does BitTorrent disclose the information it collects from its visitors to outside parties?
Except as provided herein, BitTorrent does not sell, trade, or otherwise transfer outside the company personal information that visitors/users voluntarily provide BitTorrent in any registration or use of the Sites or the Software, except to provide the Services (like when we partner with payment processors).
This information we collect is used to better understand visitors’ and users' use of the features of the Sites or the Software, to support related transactions made on or through the Sites or the Software, and to better know our visitors/users and possibly tailor any specific features, promotions, advertisement or other notifications to them. However, this data in an aggregate form without any personal information may be provided to other parties for marketing, advertising, or other uses.
Should you no longer wish to receive information from us, or should your information change, we have provided a way for you to correct, update or remove the personal data you gave us. You can do this simply by contacting us in any of the simple ways set forth below in the section entitled "How do you change your information and preferences?"
If you access or download content from a Publisher of a BitTorrent Bundle, personal information such as your e-mail address, IP address and basic account information will be provided to that Publisher. Please contact the publisher to amend your marketing preferences with them directly.
We may disclose your personal information upon a transfer or sale to another entity of all or substantially all of our assets or equity securities or upon any other corporate reorganization.
How do you change your information and preferences?
To update or modify the information and preferences, i.e., whether we share your personal information with third parties or publishers, or updating any marketing preferences we hold, if applicable, that we have on file for your user account, if applicable, simply go to the applicable Site or Service, log in, go to the user account section, then modify your details and settings as necessary.
Third party links and co-brand relationships.
In an attempt to provide increased value to our visitors/users, we may choose various third party web sites or services to link to, and/or frame within, the Sites or Services. We may also include offers from third parties as part of the installation process for our Software. We also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. However, even if the third party is affiliated with us, we have no control over these third party sites or services, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through our Site or Services) may not be received by us. As such, we have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites or services. These linked sites or services are only for your convenience and you therefore access them at your own risk.
Legal Basis For Processing Personal Information (EEA Visitors/Users Only)
If you are a visitor/user from the European Economic Area (EEA), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. Sometimes, we may have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. In certain circumstances, we may collect your personal information if we need to perform a task carried out in public interest.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate the Sites / the Software, communicating with you as necessary to provide the Services and/or the Software to you and for our legitimate commercial interest - for instance, when responding to your queries, improving the Software, the Services and/or the Sites, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
We do not intend to collect and use sensitive personal information about you. However, if we collect and use sensitive personal information about you (e.g. health related data, biometric data, racial origin etc.), we will process such sensitive personal information, either to perform our legal and regulatory obligations, or on the basis of another lawful legal ground applicable for the processing of sensitive personal information (e.g., your explicit consent).
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us by using the contact details provided under the “Questions? Contact us” heading below.
Data Retention (EEA Only)
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Services or to comply with applicable legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights (EEA Visitors/Users Only)
If you are in the EEA, you have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “Questions? Contact us” heading below.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Questions? Contact us” heading below.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time by contacting us using the contact details provided under the “Questions? Contact us” heading below. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to the appropriate data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority (contact details for data protection authorities in the European Economic Area are available at https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).
If you wish to exercise the aforementioned rights and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Notification of Changes.
Questions? Contact us.
If you have any questions about our privacy practices, please do not hesitate to write to us at:
BitTorrent 301 Howard St., Suite 2000 San Francisco, California 94105 Or firstname.lastname@example.org
End User License Agreements and Terms and Conditions.
Please also read any applicable End User License Agreements and/or Terms and Conditions that apply to individual BitTorrent applications and services.